Retail Banking
The banker's role for an entrepreneur
What does the banker offer the entrepreneur? Guidance, stimulus, boundaries... The banker works alongside the customer and contributes to creating the company's value. |
Find out the job function Customer Services Adviser
What is a Customer Services Adviser? And what does “Retail banking” mean? |
Pierre helps a dream come true
The moment of truth for branch manager Pierre? When a customer tells him that, thanks to him, an old dream has come true. |
How does a bank support its customers' growth?
How to anticipate customer needs? The Client advisor keeps close links with the customer and can react quickly. |
Retail Banking at the heart of the group
The key challenges for the Retail Bank? Customer relations and satisfaction. The Bank has a major asset: its employees. |
The role of Client Advisor
A Client Advisor's chief attribute? Active listening. Without it this role, which offers real opportunities to progress within the Group, is impossible. |
